Description: In order to provide sufficient bandwidth for incoming and outgoing calls, a collaboration engineer is required to know how the human voice gets converted into an Internet Protocol (IP) signal. In this course, you'll explore voice and video codecs in a Voice over Internet Protocol (VoIP) network and examine bandwidth management.
You’ll begin by identifying the process of encoding and decoding voice using codecs, different levels of compressions applied on IP signals, and how these IP signals get transmitted over an IP network. You’ll also outline how to determine bandwidth requirements for specific codecs.
Finally, you’ll investigate bandwidth calculation and management techniques and demonstrate call admission control (CAC) configuration using Cisco Unified Communication Manager (UCM).
This course is a part of a collection of courses that will prepare you for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.
Target Audience:
Duration: 00:43
Description: Provisioning of endpoints is a common task that a collaboration engineer is required to perform. In this course, you'll explore different ways of provisioning endpoints in Cisco UCM.
You'll begin by examining the features and flaws of manual provisioning and recognize how to use manual and auto-provisioning methods for endpoint registration.
Moving on, you'll identify the elements and authentication modes of self-provisioning in detail and discover the use of the Bulk Administration Tool (BAT) in batch-provisioning.
Finally, you'll explore the features and configurations of all the listed provisioning methods and demonstrate endpoint registration using self-provisioning and batch-provisioning methods.
This course is a part of a collection of courses that will prepare you for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.
Target Audience:
Duration: 00:46
Description: Collaboration engineers are often required to work with Cisco Unified Communication Manager (UCM), as it involves managing user account provisioning. Lightweight Directory Access Protocol (LDAP) integration with Cisco UCM synchronizes users and their properties.
In this course, you’ll recognize the LDAP integration process, configuration sections of LDAP synchronization and authentication, and LDAP design and security considerations.
Moving on, you'll discover the roles and permissions defined within access control groups and the components of a feature group template used for LDAP integration. Lastly, you'll identify how to prepare and integrate the Cisco UCM with the Microsoft LDAP server.
This course is a part of a collection of courses that will prepare you for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.
Target Audience:
Duration: 00:32
Description: It is imperative for collaborative engineers to be able to troubleshoot call setup issues. They must possess a comprehensive knowledge of call signaling protocols and call setup and teardown processes.
In this course, you'll explore fundamental call signaling protocol, call setup, and teardown process concepts. You'll learn about various call control protocols, creating a strong base for call troubleshooting. You'll also observe the call setup and teardown process with different signaling protocols in place.
Furthermore, you'll troubleshoot call setup issues using different tools, outline how the DTMF signal moves over IP networks, and examine how to integrate LDAP with a Cisco Unified Communications network.
This course is a part of a collection that prepares you for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.
Target Audience:
Duration: 00:40
Description: Collaboration engineers form a solid knowledge foundation when their skillset includes identifying various types of codecs used in unified communication as well as call signaling over IP networks and endpoint registration processes.
In this course, you'll examine various voice and video codecs working as essential pieces of VoIP communication over an IP network. You'll also explore different call signaling methods, endpoint registration, and troubleshooting processes. Furthermore, you'll review the process of placing calls within a cluster and discover common issues with them.
This course is a part of a collection of courses that will prepare you for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.
Target Audience:
Duration: 00:45
Description: A collaboration engineer is required to know about the various peripheral components and protocols in Cisco unified communication.
In this course, you'll explore some fundamental aspects of the Cisco Unified Communication Manager (CUCM). You'll interact with configurable sections, such as backup settings, restore processes, dial-plan components, and DHCP server operations. You'll also investigate the role of NTP in a UC network. Furthermore, you'll examine the uses of CDP in IP telephony and the impression of LDAP in a Cisco unified communication network.
At the end of this course, you'll be able to set up disaster recovery along with a range of IP network protocols.
This course is a part of a collection of courses that will prepare you for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.
Target Audience:
Duration: 00:56
Description:
Working with Cisco iOS Gateways works as the demarcation point to a collaboration network, connecting the internal network with the provider's network and processing inbound and outbound calls.
In this course, you'll explore unified communication, a technology that allows people to work remotely. You'll examine several primary collaboration and network technology implementation and deployment methods, including infrastructure and design, communication protocols, audio and video codecs, and endpoints. You'll also review the Cisco Internetwork Operating System (IOS) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.
Furthermore, you'll outline supplementary services, such as adding media resources (i.e., Music on Hold, Annunciator), call control, and the Quality of Service (QoS) as the solution deployment.
This course is a part of a collection of courses that will prepare you for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.
Target Audience:
Duration: 00:39