Description:
A well-prepared and organized approach is key to addressing and managing the aftermath of a system failure, security breach, or cyberattack. In this course, you'll explore the fundamental principles an SRE needs to be familiar with when responding to and managing incidents. You'll identify the goals, requirements, best practices, and key players involved in incident management. You'll learn how to deal with managed and unmanaged incidents and what's involved in an incident response plan.
You'll identify incident response roles and responsibilities, and how to use incident metrics to manage incidents at scale. You'll outline what's involved in establishing a computer security incident response team (CSIRT), including each key team member's roles and responsibilities. Lastly, you'll examine what goes into an incident response policy.
Target Audience:
Duration: 01:25
Description:
Site Reliability Engineers (SREs) are responsible for assigning the appropriate resources and responsibilities to effectively deal with unexpected emergencies. To do this, SREs should ensure the proper processes and teams are in place before an emergency occurs.
In this course, you'll explore the different emergency types and outline how to plan for them. You'll examine the causes of and how to respond to test-induced, change-induced, and process-induced emergencies and what's involved in proactive approaches to emergency testing and planning.
You'll then outline the critical steps to correctly documenting emergencies, including the history of outages and mistakes. You'll then differentiate between business continuity and disaster recovery planning and outline how to create both types of plans and conduct a business impact analysis. Lastly, you'll explore some IT recovery strategies.
Target Audience:
Duration: 01:14