Description: At the heart of Dynamics CRM is relationships. Relationships enable you to model complex dynamics simply and easily. This course covers the types of relationships supported by Dynamics CRM, and how to create and work with them. It also covers customizing data fields and working with various data types, and charts and dashboards – powerful ways of visualizing aggregated business data.
Target Audience: Implementation consultants; personnel seeking to attain competency in customizing and configuring Microsoft Dynamics CRM 2013; individuals wanting to become certified in Microsoft Dynamics CRM 2013; a basic understanding of databases may be beneficial
Duration: 01:32
Description: Entities are a powerful feature of Dynamics CRM used to model business data. This course helps you to define and manage entities, and helps you to customize visualization of that data. This course also shows you how to model business rules and process flows, and use Dynamics CRM for form creation.
Target Audience: Implementation consultants; personnel seeking to attain competency in customizing and configuring Microsoft Dynamics CRM 2013; individuals wanting to become certified in Microsoft Dynamics CRM 2013; a basic understanding of databases may be beneficial
Duration: 02:07
Description: Microsoft Dynamics CRM 2013 integrates with SharePoint for enhanced collaboration and management facilities. This course introduces customization and configuration options in Microsoft Dynamics CRM, and helps you get the most out of SharePoint integration.
Target Audience: Implementation consultants; personnel seeking to attain competency in customizing and configuring Microsoft Dynamics CRM 2013; individuals wanting to become certified in Microsoft Dynamics CRM 2013; a basic understanding of databases may be beneficial
Duration: 02:24