Description: Mentor relationships are key to enabling success in both your personal and professional lives. An effective coach can not only teach you vital work and life skills, but can also build up your resilience and self-confidence.

This course covers the benefits of mentoring programs for employees, mentors, and the organization as a whole and explores the differences between mentoring and coaching relationships. It also details what makes a mentoring program successful, considering the various mentoring models and approaches and how each contributes to making a mentoring program a good experience for all involved.

Target Audience: Managers who want to develop or refine their management skills.

Duration: 00:22

Description: Managers rely heavily on experts for the in-depth knowledge needed on the job. These experts have unique needs in the workplace. This course explores the characteristics of the experts on your staff; outlines what they want from you, their manager; and covers techniques and strategies to help you meet their needs.

Target Audience: Managers who want to develop or refine their management skills.

Duration: 00:19

Description: Some of the core responsibilities for a HR manager are recruiting, hiring, developing, and retaining talent that will drive an organization's performance. For many prospective recruits, their ideal company is one that values and develops employees. To meet these goals and desires, you’ll need an effective talent management plan.

In this course, you’ll learn why acquiring talent and effectively managing it is so important to an organization’s success. You’ll discover how to create a strategy that not only develops talent in your company, but that also retains it in the long term. You’ll also learn about the key activities associated with talent management and the roles played by managers in implementing a talent management strategy.

Target Audience: Managers who want to develop or refine their management skills.

Duration: 00:26

Description: Working on a team with employees from different departments can be a huge challenge. These types of teams often consist of people with different talents, goals, and communication styles. This is why effective cross-functional management is so important. This involves managing teams in a way that bridges the functional silos that constrain your organization. Managing for cross-functionality also means using team leadership skills to support collaboration and teamwork between different departments.

This course defines organizational cross-functionality and its benefits. It helps you develop techniques to support a cross-functional strategy throughout your organization. And it shows you how different types of knowledge management systems can play a role in implementing that strategy.

Target Audience: Managers who want to develop or refine their management skills.

Duration: 00:22

Description: The current business landscape is so competitive that only organizations with managers who can foster high levels of performance will succeed. Facilitating this kind of environment requires challenging and engaging top performers and optimizing employee development. In this course, you'll learn to assess your organization's potential for high performance. You'll also learn the five factors to consider when managing performance to create a high-performance environment: your organization's mission statement and strategy, performance measurement strategies, customer orientation, leadership, and culture.

Target Audience: Managers who want to develop or refine their management skills

Duration: 00:23