Description: When analyzing the business problems, or internal processes, that exist in your organization, you must be knowledgeable in the characteristics, required competencies, methodologies and analytics tools involved. You’ll also need to understand how different business analysis perspectives apply or can be combined depending on your organization’s context.
In this course, you'll learn about characteristics of Agile and business intelligence. The course also covers different perspectives of information technology, business architecture, and business process management – perspectives that are also feature in the business analysis body of knowledge (BABOK) framework, which outlines the tasks that a business analyst must perform to deliver an effective solution to a problem.

Target Audience: Individuals interested in developing and refining business analysis skills; individuals preparing for the Certified Business Analysis Professional™ (CBAP®) certification exam

Duration: 01:50

Description: In addition to personal skills such as problem-solving ability and communication skills, a business analyst must also possess a core set of professional competencies in order to do their job effectively.

In this course, you'll learn about some of the professional competencies that are fundamental to business analysis, and which are featured in the business analysis body of knowledge (BABOK). You’ll explore the behavioral characteristics and business knowledge needed when analyzing the business challenges your organization must overcome. You’ll also learn about the analytics tools and technology knowledge necessary to carry out a detailed and useful business analysis.

Target Audience: Individuals interested in developing and refining business analysis skills; individuals preparing for the Certified Business Analysis Professional™ (CBAP®) certification exam

Duration: 00:52

Description: The effective use of analytics tools and techniques is a key requirement when analyzing the business problems your organization is currently dealing with. However, it’s vital that you also possess a strong set of personal skills to help you process and understand the large amounts of data you’ll likely come across during your analysis.

In this course, you'll learn about some of the personal competencies required by a business analyst. These skills are covered in the business analysis body of knowledge (BABOK), and include analytical thinking and problem solving, interaction skills, and communication skills.

Target Audience: Individuals interested in developing and refining business analysis skills; individuals preparing for the Certified Business Analysis Professional™ (CBAP®) certification exam

Duration: 01:02