Description: Mastering administrator essentials requires working on your communication skills. Whether you're an office administrator, an office assistant, a personal assistant, or an administrative assistant, you'll need to navigate the world of office politics while trying to remain true to who you are. In this course, you'll explore best practices for making a good impression as an administrative professional. You'll learn about projecting a professional image by building credibility, communicating honestly, respecting others, and practicing positive office politics.

Target Audience: Employees in administrative support positions, as well as individuals who want to refresh their administrative skills or who seek a job in administrative support

Duration: 00:19

Description: Dealing with people on a daily basis can be both rewarding and challenging. Whether you're an office administrator, an office assistant, a personal assistant, or an administrative assistant, it's important to be able to handle various encounters in a professional and effective manner. Mastering administrator essentials and good peer relationships will increase your efficiency, job satisfaction, and career advancement. In this course, you'll learn how to master the skills of being an administrative support professional. You'll also learn how to interact effectively with colleagues by asking for help from others, dealing with criticism, and building trust, morale, and respect.

Target Audience: Employees in administrative support positions, as well as individuals who want to refresh their administrative skills or who seek a job in administrative support

Duration: 00:19

Description: Whether you're an office administrator, an office assistant, a personal assistant, or an administrative assistant, job satisfaction and career advancement require you to build a partnership with your boss. Good boss relationships involve mastering administrator essentials, dealing effectively with different management styles and handling confrontations. In this course, you'll learn about building and maintaining a true partnership with your boss and how this can be beneficial. You'll also discover approaches for dealing with different management styles, as well as various techniques for handling any confrontations you may have with your boss.

Target Audience: Employees in administrative support positions, as well as individuals who want to refresh their administrative skills or who seek a job in administrative support

Duration: 00:18

Description: Whether you're an office administrator, an office assistant, a personal assistant, or an administrative assistant, to achieve professional success and enhance the value of your role, you need to optimize your knowledge of administrator essentials. Mastering skills that every administrative professional needs to perform will prepare you for handling wide-ranging and ever-changing tasks. In this course, you'll learn the classification systems for sorting records, key tasks in arranging business travel, and the steps for planning, scheduling, and recording meetings.

Target Audience: Employees in administrative support positions, as well as individuals who want to refresh their administrative skills or who seek a job in administrative support

Duration: 00:26