Description: Though it's invaluable, getting feedback can sometimes be a difficult process. Adopting a positive mindset can make all the difference.
This course will teach you how receiving feedback differs from getting simple praise or criticism. You'll discover how listening to constructive feedback with a positive mindset can help you to manage your reactions and responses. You'll also learn how applying feedback can help your professional growth and self-development.

Target Audience: Anyone who wants to develop or refine their skills for providing and receiving feedback

Duration: 00:30

Description: The ability to give genuinely constructive feedback is vital in the workplace. If you’re a manager and are responsible for developing others, you’ll likely have to inform employees if their performance doesn’t meet the standard required. This is a delicate situation, and one that requires tact and preparation. But, if done effectively, providing feedback can not only improve performance, but also motivate people and strengthen relationships.

In this course, you’ll learn how to plan a feedback session and how to give feedback in a positive manner. You’ll also learn techniques for handling bad reactions to feedback and your own nervousness, as well as how to give feedback to people at different organizational levels.

Target Audience: Anyone who wants to develop or refine their skills for providing and receiving feedback

Duration: 00:34